1. Data we collect
Account data: name, email, phone, country, birth date, gender, password (stored hashed), and account type (merchant or client).
Business data you enter: clients, products, sales, stock, store-credit movements, and related notes.
Technical data: device/browser information, approximate usage logs, language and theme preferences, and security events (such as sign-in or two-factor authentication).
2. Why we use data
To create and secure your account, provide the ledger features, and sync data across your devices.
To communicate service messages (verification codes, security alerts, important product notices).
To improve reliability, prevent abuse, and understand aggregated product usage.
To comply with legal obligations when required.
3. Sharing
We do not sell your personal data.
Merchants and clients only see the ledger information that the product is designed to share between them (for example, a client viewing their balance with a merchant).
We may use trusted processors (hosting, email/SMS delivery, analytics) under contracts that require them to protect data and use it only for our instructions.
Assistant (AI): when a merchant uses the assistant, their question and the data needed to answer it (client names, balances, sales, products) are sent to our AI model provider (Google Gemini) to produce the answer. Nothing is written to the carnet without the merchant’s confirmation. A merchant who does not want this processing can simply not use the assistant.
We may disclose data if required by law or to protect the rights, safety, and integrity of users and the Service.
4. Retention
We keep account and ledger data while your account is active and as needed to operate the Service.
If you delete your account, we remove or anonymize personal identifiers as described in the product, while ledger history may be retained in anonymized or merchant-owned form where required for business continuity.
5. Security
We use industry-standard measures such as encrypted transport (HTTPS), hashed passwords, and optional two-factor authentication.
No method of transmission or storage is perfectly secure; please choose a strong password and protect your devices.
6. Your choices
You can update profile information in Settings, change your password, enable two-factor authentication, and request account deletion.
You may contact us to ask questions about your data or to exercise rights available under applicable law.
7. Children
L3ATTAR is intended for adults running or interacting with a shop. It is not directed at children.
8. Changes
We may update this Privacy policy. We will revise the “Last updated” date and notify you of material changes when appropriate.
9. Contact
Privacy questions: support@rezq.app.